FREQUENTLY ASKED QUESTIONS

Find answers to some of the most-asked questions here.

QUALIFICATION REQUIREMENTS

Who Needs an Application

All applicants and prospective occupants 18 years of age and older need to complete an application. Start your application via APPLY HERE.

Income, Credit, and Rental History Requirements

Applicants must have an acceptable income and credit history. Acceptable credit history is based on several credit reporting factors, not solely your credit score. Applicants with an active bankruptcy, which is considered open or filed within the last 2 years, will be denied. Applicants with negative previous rental history at any community, including: repeat lease violations, payment history, or an unpaid balance, may be denied, or an additional security deposit may be required. Third-party consumer credit reporting agencies are used to verify applicants’ identity, credit, and criminal history.

Income Requirements – Applicant

Applicants must have a total household gross monthly income that is equal to or greater than 3x the monthly rent. Example: If you are applying to rent an apartment with a total monthly rent equal to $2,000 per month, your household must have a total gross income of at least $6,000 per month or greater. Should applicants fail to meet the minimum income requirements, a guarantor MAY be used to qualify.

Income Requirements – Guarantor

Guarantors must have an individual gross monthly income that is equal to or greater than 5x the monthly rent. Example: If you are applying to rent an apartment with a total monthly rent equal to $2,000 per month, your guarantor must have an individual gross income of at least $10,000 per month or greater. Guarantors must provide a social security number in order to be considered for qualification. After approval, guarantors must complete an application given by an onsite team member.

Proof of Income

All potential leaseholders must provide acceptable proof of income documentation supporting their stated income amount from their rental application within 48 hours from the time it is requested. Examples of qualifying proof of income documentation include, but are not limited to: Income Requirements.

Criminal Background

All applicants and prospective occupants 18 years of age and older must submit an application for a criminal background check to verify criminal history. The application of any person may be denied at any time based on a history of particular criminal background. It is policy to consider felony convictions, misdemeanor convictions, or deferred adjudication for offenses involving actual or potential physical harm to person(s) or property; sex or morals related offenses; offenses involving manufacture, sale, or delivery of any controlled substance, drug paraphernalia, or weapons; or fraud or financial offenses.

Renter's Insurance

Prior to moving in, applicants must provide a renter’s insurance policy which contains at least $100,000 in Personal Liability Insurance.

Required Documentation

Valid government-issued photo identification is required for all applicants. Applicants may be required to provide additional government-issued identification should a fraud alert or credit bureau warning message be returned during the credit screening process. Examples of government-issued photo identification are a state-issued driver’s license or ID card, passport or passport card.